Privacy Policy for Krishna Creations

At Krishna Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.

  1. Information We Collect: We collect the following types of personal information to provide you with an efficient and personalized shopping experience:
  • Personal Details: When you create an account or make a purchase, we may ask for your name, email address, shipping address, phone number, and payment details.
  • Transaction Data: Information related to your purchases, including the products you bought, billing information, and order history.
  • Browsing Information: Details about your visit to our website, such as the pages you viewed, time spent on the site, and the products you clicked on. This data helps us improve the user experience.
  • Cookies and Tracking Technologies: We use cookies to enhance your shopping experience and to analyze how our website is used. Cookies may track your preferences and help us recommend products.

 

  1. How We Use Your Information: We use the information collected for the following purposes:
  • To Process Your Orders: Your personal and transaction data is used to complete your orders, handle payments, and arrange for the delivery of products.
  • Customer Support: To assist you with any queries, returns, or exchanges, and to improve our customer service.
  • Personalized Experience: To tailor our website to your preferences and recommend sarees based on your browsing and purchase history.
  • Marketing Communications: With your consent, we may send you promotional offers, product updates, and newsletters. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
  • Security and Fraud Prevention: We use your data to detect and prevent fraudulent transactions and to ensure the security of your account.

 

  1. Sharing Your Information: At Krishna Creations, we do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
  • With Service Providers: We work with trusted partners for payment processing, shipping, and website hosting. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
  • For Legal Reasons: We may disclose your information if required by law or to protect the rights, property, or safety of Krishna Creations, our customers, or others.

 

  1. Data Security: We take the protection of your personal information seriously. We use industry-standard encryption and security protocols to protect your data during transmission and storage. However, no online data transmission can be completely secure, and we cannot guarantee 100% security.

 

  1. Your Rights: You have the following rights regarding your personal data:
  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can correct or update your personal information at any time through your account settings or by contacting us.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain the data for legal reasons).
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails.

 

  1. Cookies and Tracking Technologies
  • Cookies: Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience. You can control the use of cookies through your browser settings.
  • Analytics: We use tools like Google Analytics to understand how users interact with our website. This helps us improve site functionality and customer experience.

By using our website, you consent to the use of cookies and other tracking technologies.

  1. Children’s Privacy: Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.

 

  1. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date of the revised policy will be updated accordingly.

 

  1. Contact Us: If you have any questions or concerns about this Privacy Policy, how we handle your data, or wish to exercise any of your rights, please feel free to contact us at:



Krishna Creations
Email:krishnacreationsbypujaagrawal@gmail.com
Phone: +91-7007956907
Address: Shree Radha Nikunj 53, second floor, Hari marg Krishna Nagar, Vaishali Nagar 302021 Jaipur Rajasthan