Terms & Conditions for Krishna Creations

Welcome to Krishna Creations! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or browsing our saree collection.

  1. General Overview
    These Terms and Conditions govern your access to and use of the Krishna Creations website. By accessing and purchasing from our site, you accept and agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

 

  1. Product Descriptions and Availability
    We make every effort to provide accurate descriptions, including images, of the sarees listed on our website. However, due to different screen resolutions and lighting conditions, the colors and images of sarees may vary slightly from what appears on your screen.

    Product availability is subject to change without notice. While we strive to keep the website updated, we cannot guarantee that items will always be in stock.

 

  1. Order Placement and Acceptance
    When you place an order on Krishna Creations, you are making an offer to purchase the sarees in your cart. The order will only be confirmed when you receive a confirmation email from us, and payment has been successfully processed.

    We reserve the right to refuse or cancel any order at our discretion for various reasons, including product unavailability or fraud detection.

 

  1. Pricing and Payments
    All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

    We accept payments via major credit/debit cards, net banking, and other secure payment methods. Payment must be made in full before your order is shipped.

 

  1. Shipping and Delivery
    Delivery Time: Orders are processed and shipped within 2-4 business days. However, delivery delays can occur due to unforeseen circumstances, such as weather conditions, holidays, or courier issues.

    Shipping Costs: Shipping charges will be calculated at checkout based on the delivery address and selected shipping method.

    Urgent Delivery: If you need an urgent delivery, please contact us before placing your order to confirm the feasibility of expedited shipping.

 

  1. Returns and Exchanges
    Defective Sarees: If you receive a defective saree, we offer an exchange as the only solution. Unfortunately, we do not accept returns under any circumstances.

    Exchange Process: To request an exchange, please contact our customer service team within 7 days of receiving the product. You must provide proof of the defect (e.g., photos) and your order details for a smooth exchange process.

    Condition of Product: Sarees for exchange must be in their original condition, unworn, and unwashed.

 

  1. Account Registration and Security
    Account Creation: You may create an account to save your details for future purchases, track your order history, and manage your preferences. You are responsible for maintaining the confidentiality of your account information.

    Password Protection: Please ensure your password is strong and do not share your account login details with anyone to maintain security.

 

  1. Intellectual Property
    All content on Krishna Creations, including images, descriptions, logos, and text, is the property of Krishna Creations and is protected by copyright laws. You may not use any content from the site without express permission.

 

  1. Privacy and Data Protection
    Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

 

  1. Limitation of Liability
    Krishna Creations is not liable for any damages, losses, or injuries resulting from your use of the website or the products purchased. Our liability is limited to the amount paid for the defective product, in case of an exchange.

    We are not responsible for any delays, delivery failures, or damages caused by third-party shipping carriers or services.

 

  1. Changes to Terms and Conditions
    We may update or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated. By continuing to use the website after such changes, you agree to the updated terms.

 

  1. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.

 

  1. Contact Information
    For any queries regarding our Terms and Conditions, or if you need support, please contact us at:
    Krishna Creations
    Email: krishnacreationsbypujaagrawal@gmail.com
    Phone: +91-7007956907
    Address: Shree Radha Nikunj 53, second floor, Hari marg Krishna Nagar, Vaishali Nagar 302021 Jaipur Rajasthan